Returns & Exchanges
At Bricks & Minifigs Eugene, we want you to be completely satisfied with your purchase. If your apparel or accessories aren't a perfect fit, we offer returns and exchanges within 30 days of purchase for items in their original, unworn condition.
Initiate Your Return
Visit our online portal or contact our Eugene store team with your order number and email address to start the process.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the receipt is included.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our team inspects the returned items, we will process your refund to the original payment method or ship out your exchange within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing